FAQ’s

Question: How do I pay for your services?
Answer:

Medical health services rendered by Pioneer are usually paid by your insurance provider. In any case that certain services you requested are not covered, we can provide a quotation which you can freely pay.



Question: Are there any hidden charges involve?
Answer:

Pioneer Medical Services LLC is transparent to all charges. You can always contact our office to request for your billing information.



Question: What sort of medical team do you supply?
Answer:

We only supply competent, kind, and loyal medical team to attend to your loved ones which matches your needs and requirements.



Question: What happens if I dislike my care worker?
Answer:

In any unlikely event that this happens, we encourage you to get in touch with our office and our friendly administration staff will be glad to assist you. We understand that strong rapport and trust is very important in a successful home care experience and we would always want our patients to be happy.



Question: Are your company and medical team registered with appropriate body?
Answer:

Pioneer Medical Services LLC is licensed under Abu Dhabi Health Authority (HAAD) with license number MF3603 since 2012. As well as our medical team are all registered under the same licensing body (HAAD).